We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
As our pets age, there is a multitude of issues that can arise. They can be as small as an extra lump or two, or as large as something like cognitive dysfunction, which is similar to dementia in people.
Your dog is now a senior. That doesn’t mean you have to stop having fun, it just means you have to provide extra love and care for them! There are many products that will help you and your four-legged friend live a happy and long life.
As pets age, they need a little more tender loving care than they did when they were young sprouts. Their bodies have been through a lot in their years and the insides, as well as the outside, need some extra care to keep them comfortable and happy for their golden years. The easiest way to […]
As pets age, it is important to pay close attention to any changes and address them as soon as they are noticed. We recommend having senior pets examined every six months, or at least once per year. As cats and dogs age faster than we do, a lot can change in six months. Bloodwork is […]
I recently had my check-up with Dr. B, and he mentioned that I have a lot of tartar on my teeth and something called a resorptive lesion. I had been noticing that my mouth wasn’t feeling so clean, and it did hurt when I ate my kibble.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-432-7297. A team member will bring your pet inside and we will give you a call to go over the history. The exam will take place in our hospital and our Doctor will communicate the results of the examination via telephone.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations and some routine visits. All other services will be scheduled for a later time. For availability, please give us a call.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 6:00 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit card payments over the phone are available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Mill Creek Animal Hospital