We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


10 Things Cats Dislike

10. Creating loud sounds:
Cats have an incredible sense of sound, and loud noises can frighten them very easily. If you shout, bang things around, slam doors, or listen to loud music and television you will certainly upset them.

9. Reprimanding your cat:
Even if you are trying to teach your cat not to do a particular behaviour; scolding him is not going to make him learn. Yelling, clapping, shaking your finger, throwing objects etc. will confuse him. Instead, try rewarding good behaviour with treats and gentle pets to encourage positive behaviours.

8. Disregarding strange conduct:
It is cat nature to hide their pain, which is why we have to be able to notice when our cats seem off. If we suddenly notice strange behaviour; for example, going to the litter box too frequently, scratching excessively, not grooming themselves, etc. you should schedule an appointment with your veterinarian immediately.

7. Providing water dishes, your cat will not drink out of:
It is essential for your cat’s health to drink enough water daily. Many cats are picky, and if they do not like the water dish you provide; they may not use it. If your cat prefers running water, you should invest in a drinking fountain to encourage them to stay hydrated.

6. Bothering them:
No one likes to be bothered, and we need to respect our cat’s personal space. If you have company over you, need to respect that this is your cats home too. Being poked, chased, pulled on, or having someone make sudden motions will scare your cat and make him feel unsafe.

5. Removing their claws:
Declawing is a painful procedure. It does not just remove their claws; it removes part of their bone. It can result in lifelong pain and suffering, and if they go outside, they will not be able to defend themselves against predators.

4. Dressing up your cat:
Cats are not meant to wear clothes. It restrains their body, makes them less agile on their feet, and agitates them. It can result in humiliation, strangulation, or immobility.

3. Neglecting to assist in grooming:
Cats normally do a great job of keeping themselves groomed, but occasionally they may need a little help. And although they rarely enjoy baths and nails trims, matted fur and ingrown nails are the uncomfortable consequence of neglecting regular grooming.

2. Disrespecting your cats’ personal space:
All cats need a place where they feel secure and can go to if they need to be alone. It can be a certain room, kennel, cat tree, or even a cardboard box. Your cat does not enjoy constant human interaction.

1. Not providing your cat with sufficient attention:
Even though your cat needs some alone time, they also require a fair amount of attention. Cuddling, talking, feeding, and playtime all have positive effects on both you and your furry friend. Cats provide us with joy, therapy, companionship and much more so let’s take time out of our day and show them how much we love them!

If you have any questions, please give us a call at 780.432.7297.

Written by: Breah Russell, CCR

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-432-7297. A team member will bring your pet inside and we will give you a call to go over the history. The exam will take place in our hospital and our Doctor will communicate the results of the examination via telephone.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations and some routine visits. All other services will be scheduled for a later time. For availability, please give us a call.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 6:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit card payments over the phone are available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Creek Animal Hospital