We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Pet adoption has increasingly become the preferred method of acquiring a new pet. The familiar adage “Adopt, Don’t Shop” seems to have ‘hit home’ with pet lovers. News of the mistreatment of animals sold in pet stores and puppy mills has faced a serious backlash in the past decade. Adoption is the process of taking responsibility for a pet that was previously owned and either abandoned or released to a shelter. Being responsible for a pet requires a serious lifetime commitment and should be considered a privilege. Like having children, pets depend on you for all basic needs including food, shelter, exercise, emotional support and veterinary care. If for some reason a pet owner can no longer provide a suitable home, it should be the owner’s priority to find a safe and appropriate home for that pet.
In Alberta, reputable animal shelters ensure that adoptable pets and their respective families are compatible through a comprehensive adoption process. Adoption fees often include spaying/neutering, a full medical exam including vaccinations, microchipping, and the option of pet insurance. Interviews, questionnaires and personal home visits gather important information on the family’s lifestyle. Including history with pets, home environment, daily habits and values that will assist in ensuring the pet and new family are well-suited. The shelter will provide the family with information on why the pet was unwanted, what to expect in the first days to months of pet adoption, guidelines for pet care, specific behaviour training requests and follow-up calls to ensure that everyone is satisfied with the adoption. The goal of the adoption process is to ensure that the pet will remain in that new home forever.
Here is a list of a few of Edmonton and surrounding area’s rescue organizations. Please remember to do your research when choosing which organization is right for you. Although all rescues have a common goal and interest, they will differ in adoption policies, fees and follow-up care and assessments.
I recently had my check-up with Dr. B, and he mentioned that I have a lot of tartar on my teeth and something called a resorptive lesion. I had been noticing that my mouth wasn’t feeling so clean, and it did hurt when I ate my kibble.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-432-7297. A team member will bring your pet inside and we will give you a call to go over the history. The exam will take place in our hospital and our Doctor will communicate the results of the examination via telephone.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations and some routine visits. All other services will be scheduled for a later time. For availability, please give us a call.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 6:00 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit card payments over the phone are available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Mill Creek Animal Hospital