Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
You know the feeling you get when you see a dog across the street? That overwhelming urge to run over and snuggle it forever?! As tempting as it may be to love up that pup, you should follow a few simple rules to ensure your interaction goes smoothly.
First off, always ask the dog’s owner for permission to greet their dog before approaching him, allow the dog to come to you. Most dogs are inherently curious and will let you know if they are interested in you. If the dog does not approach you, take that as a sign he is not in the mood to interact. Many humans assume most dogs want to play with them, but just like us, they may be having a bad day.
Do not look a dog directly in the eye; direct eye contact can be threatening. Instead, turn your body, so you are not facing the dog. Stay relaxed, keep your body loose, and keep your voice soft and calm.
Let the dog sniff your hand first and then gently touch the dog on the head, ears, or chin; this allows the dog to keep an eye on your hand positions. More importantly, you never know if the dog has a sensitive or injured area that you may aggravate.
Stand straight or squat beside the dog. Do not crouch over or attempt to hug the dog, these forms of contact create a face to face interaction that can lead to a nip or bite if provoked. If at any time during the interaction the dog tries to move away, give him space. He is letting you know that he no longer wants to participate in your interaction.
Keeping these simple steps in mind can allow you and your new canine friend to hit it off right away. You have to remember that dogs are smart, caring creatures that react to interaction in much the same way we do. If a loud stranger were coming straight towards you with unrelenting eye contact, you too would be wary. Dogs are man’s best friend for a reason; let’s show them how much we care through love and respect.
I recently had my check-up with Dr. B, and he mentioned that I have a lot of tartar on my teeth and something called a resorptive lesion. I had been noticing that my mouth wasn’t feeling so clean, and it did hurt when I ate my kibble.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 9:00 am - 6:00 pm - Saturday: 9:00 am - 5:30 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Mill Creek Animal Hospital