We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
A big part of our summers here in Alberta are watching the crazy thunderstorms that take place! Unfortunately, for many pets, this can be a terrifying experience. There are several measures we can take to ensure our pets have the least stressful experience possible.
As the weather finally heats up, we are starting to think of ways to help our canine companions beat the heat. Swimming can be a great way to kept dogs cool through the summer months, as well as keep them in great athletic shape!
Mosquitos sure do know how to ruin a great dog walk or picnic. When it’s nice outside our pets, love to join us on our adventures, so let’s make sure a few pesky bugs don’t keep them from enjoying the summer too!
I recently had my check-up with Dr. B, and he mentioned that I have a lot of tartar on my teeth and something called a resorptive lesion. I had been noticing that my mouth wasn’t feeling so clean, and it did hurt when I ate my kibble.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 9:00 am - 6:00 pm - Saturday & Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Mill Creek Animal Hospital