Optimum Care for Dogs

Good preventive health care for your new puppy or adult dog makes a big difference in their lives. The Optimum Care program is designed to reduce the cost of pet ownership by providing routine care to reduce the risk of disease through early detection.

Choose your plan

Plan Price
Call per month
Call per month
Call per month
Call per month
Five (5) no-charge office visitsYesYesYesYes
Routine vaccinations*YesYesYesYes
Nail trimsYesYesYesYes
Nutritional consultationsYesYesYesYes
Training/behaviour consultationYesYesNoNo
Growth/body condition monitoringYesYesNoNo
Spay or neuter pre-anesthetic blood workNoYesNoNo
Spay or neuter**NoYesNoNo
Basic wellness blood panelNoNoYesYes
Health certificatesNoNoYesYes
Dental cleaningNoNoNoYes
Contact us to inquire about our plans

Enrollment Fee: Please give us a call at 780.432.7297 
* Service excludes Lyme and Bordetella vaccines
** Additional charges will apply for in heat, cryptorchids, retained deciduous teeth etc.

Questions & Answers

Optimum Care is a program of preventive health care plans specifically designed for your cats and dogs. The program takes a group of core services and offers them at a discounted rate. Plan members pay through annual or monthly payments, making budgeting for a pet’s health care needs easier and more convenient.

No. Pet insurance is designed to protect against your pet’s unexpected accidents and illnesses. Our plans provide optimal wellness healthcare for your pet, based on their lifestyle and needs. The plan allows you to spread payments over a 12 month period while providing you with excellent value, special pricing and discounts.

The enrollment fee and first monthly payment are due at the time of sign-up. You just need to read and sign a simple contract and fill out and sign a document that permits the monthly withdrawals from your bank account by debit, or charges to your credit card.

Yes. You can choose to pay for the plan in its entirety (including enrollment fee) at the time you sign up. You will be notified proactively as your plan comes up for renewal. You can continue with the existing plan or a new plan where you can elect to do a lump sum payment for the year again or go to the monthly option if you prefer.

You can change from the Basic to the Enhanced Plan any time during the year – a change from Enhanced to Basic needs to occur at the year anniversary date.

No. The plan will automatically renew on the anniversary date without an enrollment fee. We will contact you approximately 30 days prior to the plan renewal date. Plans that are renewed after 30 days of the previous plan expiring will require the enrollment fee to be applied.

Yes. Our hospital requires appointments so we can provide excellent service to all our clients and patients. For our plan members, you are more than welcome to contact us about “day-stay appointments”, where you leave your pet with us for the day or portion of the day at no additional charge.

Your second pet will receive a 50% discount off the enrollment fee. Any additional pets have no enrollment fee upon signing up for the plans.

In these circumstances, you are welcome to pay the difference between the out-of-plan costs of the services used to date, and the total monthly installments paid.

Losing a pet is very emotional. We understand this and will consider the plan paid in full, with no further payment required.


My Dental Cleaning by Carrots the Clinic Cat

I recently had my check-up with Dr. B, and he mentioned that I have a lot of tartar on my teeth and something called a resorptive lesion. I had been noticing that my mouth wasn’t feeling so clean, and it did hurt when I ate my kibble.

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Last updated: May 25, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.


This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!



If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.


Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.


We are OPEN with the following hours:

- Monday to Friday: 9:00 am - 6:00 pm
- Saturday: 9:00 am - 5:30 pm
Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Mill Creek Animal Hospital