We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

780.432.7297
staff-bio

Jill Thiessen

Office Manager
My many personal pets and love for animals inspired me to join the veterinary community. I joined Mill Creek Animal Hospital in February of 2008. I love building relationships with clients and watching their pets grow from babies to seniors. We are a small clinic and we have a very good relationship with one another, which makes working together a lot of fun. The clinic itself is in an old and beautiful neighbourhood with a lot of friendly, animal loving people. It doesn't hurt that the fantastic Boulangerie Bakery (formerly TreeStone Bakery) is right next door!  I have a French bulldog mix named Marty Mcfly, who is pretty fun. I also love to cook and read. My first pet was a dog named Bear.
Our experience has always been positive from the first interaction with the Tech at the front desk to seeing Dr.…

Sarita Frances

I have been bringing Ozzie here since he was 12 weeks old and I would never go anywhere else.…

Ozzie The Shihtzu Pom Pratola

The staff at Mill Creek Animal Hospital are the most warm, caring and compationate bunch of people you want to…

Geoff Arial

I have 3 cats and bringing them here has always resulted in a positive expensive. Every veterinarian that I've seen…

Kori Go-tier

Blog

My Dental Cleaning by Carrots the Clinic Cat

I recently had my check-up with Dr. B, and he mentioned that I have a lot of tartar on my teeth and something called a resorptive lesion. I had been noticing that my mouth wasn’t feeling so clean, and it did hurt when I ate my kibble.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780-432-7297. A team member will bring your pet inside and we will give you a call to go over the history. The exam will take place in our hospital and our Doctor will communicate the results of the examination via telephone.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations and some routine visits. All other services will be scheduled for a later time. For availability, please give us a call.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 6:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit card payments over the phone are available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mill Creek Animal Hospital